Question 1

How do I get started with Chain Monitor?

Accepted Answer

Register on the service via the registration page, sign in to the dashboard, and go to the «Monitoring» section. There you can add your first wallet address.

Question 2

How do I add a wallet address for monitoring?

Accepted Answer

Open the «Monitoring» section in the dashboard and click «Add wallet». Select a network (Ethereum, BSC, Polygon, TRON), enter the public wallet address, choose tokens to track, and set the minimum amount threshold. The address must be valid for the selected network.

Question 3

What address format is required?

Accepted Answer

Ethereum, BSC, and Polygon use addresses in 0x + 40 hex characters format (e.g., 0x742d35Cc6634C0532925a3b844Bc9e7595f0bEb). TRON uses addresses in T + 33 characters format (e.g., TUEZSdKsoDHQMeZwihtdoBiN46zxhGWYdH). Ensure the address matches the selected network.

Question 4

Which networks and tokens are supported?

Accepted Answer

We support Ethereum, BSC (Binance Smart Chain), Polygon, and TRON. In each network you can track the native coin (ETH, BNB, MATIC, TRX) and USDT. The list of supported tokens is shown when adding an address.

Question 5

How do I set up notifications (Telegram, webhook)?

Accepted Answer

Global Telegram and webhook settings are configured in the Profile Settings. For each monitoring you can override notification channels and specify a separate webhook URL. Telegram must first be linked to your account in the «Settings» section.

Question 6

What is the minimum amount (min amount)?

Accepted Answer

The minimum amount in dollars is a threshold below which transactions do not trigger notifications. For example, with a $100 threshold you will only receive an alert if the transaction amount is $100 or more. This helps filter out small operations.

Question 7

How do I top up credits?

Accepted Answer

Credits are deducted for sending notifications. You can top up your balance in the «Credits» section of the dashboard. There you will find credit packs and information about your current balance.

Question 8

Is it safe to provide my wallet address?

Accepted Answer

The service only works with public wallet addresses. We never ask for private keys, seed phrases, or passwords. All blockchain data is public — we merely monitor it and send you notifications.

Question 9

Can I temporarily pause monitoring?

Accepted Answer

Yes. Each monitoring card has a «Pause» button — click it to temporarily stop tracking without deleting your settings. To resume, click «Play».

Question 10

Didn't find the answer to your question?

Accepted Answer

Contact us through the contact page — we will try to help you as soon as possible.

Frequently Asked Questions